The pharmaceutical manufacturer Zambon relies on the security solutions of Protectas at its Swiss production location in Cadempino (TI) – a partnership that allows the company to concentrate fully on its core business.
Zambon is a modern chemical and pharmaceutical company committed every day to innovation and development to improve patients' lives and people's health. Solidly grounded in tradition, but looking toward the future, it has set itself the ambitious target of improving people's health through innovative and high-quality pharmaceuticals. Zambon presently concentrates on developing treatments for rare diseases such as cystic fibrosis and certain specialised fields such as Parkinson's disease, in addition to being well established in the three historic areas of respiratory diseases, analgesics and gynaecology. Zambon covers the entire value chain – research and development, production and marketing.
In Switzerland, Zambon oversees an important production site in Cadempino, not far from Lugano and conveniently located on one of the major European north-south axes. Sebastiano Murgia, Manager of Technical Services, explains the plant's multifaceted safety and security needs: "Our greatest risks are from fire and waste." Waste? Correct – because the proper disposal of chemical substances and medications requires specific safety measures. It must also prevent unauthorised parties from gaining access to the company's extensive premises – around the clock, both during working hours and as well as during the night and at weekends.
"Our previous security system was no longer compatible with new company requirements", says Birgit Enderli Bellinelli, Head of Purchasing at Zambon Switzerland. Zambon decided to review its security services to improve their quality and increase efficiency. "Protectas offered the solution that best met our new requirements. Our new partner offers comprehensive security services from a single source, allowing us once again to concentrate on our core business", says Birgit Enderli Bellinelli, who added: "Remote Video Solutions (RVS) 24/7 is at the forefront of the industry and ensures efficiency and reliability."
Protectas and Zambon have worked together to optimise security processes. Should an incident occur, both Protectas as well as the technical staff at Zambon will be alerted. Sebastiano Murgia describes the concept as "simple and efficient", adding that "Protectas was very flexible and open to our needs when creating the new system. The result corresponds precisely to our expectations." Remote Video Solutions (RVS) plays a crucial role in the new security system, allowing employees at the Protectas Security Operations Center to carry out a smooth remote monitoring of sensitive areas. This combination of technology and humans, who can appropriately respond to situations, guarantees maximum security.
Zambon's management says that one of its largest challenges right now is digitisation, which affects all company activity. "The world is changing, and we have to keep up", says Birgit Enderli Bellinelli, emphatically. "Having Protectas, with its technical expertise, as a security partner is a great advantage. " And "the proactive attitude, solution-focused thinking and the international background at Protectas" also fostered ideal cooperation.