Satisfying our customers and staff is at the heart of our strategy and values.
Managing the quality of our services requires practices that are shared and respected by everyone, from setting up the service to monitoring the client relationship.
All this is only possible thanks to our staff, who are our most important resource. It is therefore important to us that they develop their skills, which is why we offer them good working conditions and professional development opportunities, all in a healthy and safe environment.
Our research policy on satisfaction and continuous improvement led us to obtain the following certifications and labels:
• ISO 9001 – quality management system
• ISO 45001 – occupational health and safety management system (OH&S)
• ISO 14001 – environmental management system
• ISO 29993 – learning services
• "EcoEntreprise" certification: sustainable development – corporate social responsibility
• Citizen enterprise label
• Swiss School Impulse label: quality mark for professional training