A Siren Alone Is Not Enough: Remote Monitoring Acts in Real Time
An alarm that rings… without action behind it is like a smoke detector without a fire extinguisher.
In Switzerland, many businesses still suffer from unnecessary interventions caused by false alarms, increasing costs and reducing the effectiveness of their security.
Alarm verification with remote monitoring makes it possible to immediately distinguish between a real threat and an accidental trigger, while ensuring a fast and targeted response.
At Protectas, our two Security Operations Centers (SOC) in Geneva and Zurich handle more than 3,000 alarms every day. We know exactly how to avoid these unnecessary call-outs… while reacting quickly to genuine emergencies.
What Is Alarm Verification?
Alarm verification is a process that confirms whether an alarm activation corresponds to a real event (intrusion, fire, assault…) before dispatching a response.
There are three main types:
- Physical: a Protectas security officer goes on-site to assess the situation.
- Video: our operators connect to your cameras to perform video alarm verification in real time.
- Audio: listening to and analysing sounds captured by the system to identify potential threats.
This step is essential to:
- Avoid unnecessary and costly interventions
- Quickly mobilise the right resources
- Maintain credibility of alerts with law enforcement
How Protectas Optimises Alarm Verification
- Real-time analysis by our certified operators
- Instant connection to cameras and microphones in case of an alert
- Immediate response if a threat is confirmed
- Smooth coordination between the SOC, our mobile response teams, and law enforcement
- Customised procedures tailored to your site and risk profile
The Concrete Benefits for Your Business
- Reduction of false alarms: fewer disruptions and unnecessary costs
- Maximum responsiveness: optimised response times
- Enhanced security: greater deterrence for intruders
- Long-term savings: optimised use of human and material resources
- Improved relationship with authorities: stronger credibility of transmitted alerts
Comparison: System with Alarm Verification vs. Simple Audible Alarm
| Criteria | With Alarm Verification (Protectas) | Without Alarm Verification |
| Alert confirmation | Yes (video, audio, physical) | No |
| False alarm reduction | High | Low |
| Targeted intervention | Yes | No |
| Response costs | Reduced | High |
| Credibility with police | Strong | Low |
| Reaction time | Immediate | Variable |
Why Protectas Remote Monitoring Makes the Difference
- Two SOCs in Switzerland, interconnected to provide continuous 24/7 business security systems
- Certified, multilingual operators
- Integration with most business alarm and video surveillance systems
- Procedures agreed in advance with each client for a perfectly adapted response
Your Security Without Compromise
Do you want to reduce false alarms and ensure rapid, targeted interventions?
Our experts can provide a free risk assessment and offer you a tailored alarm verification remote monitoring solution.
Contact us today to arrange a demonstration or receive your free, personalised risk assessment.
