An Alarm Control Panel: The Invisible Heart of Your Security System for Business
An alarm may seem to work on its own… but its real strength lies in its control panel. This is the brain that receives, analyses, and triggers interventions.
In Switzerland, where every minute counts in the event of a burglary or fire, choosing the right security system for business is not just a technical decision – it’s a strategic investment.
With more than 3,000 alarms handled daily in our two Security Operations Centers (SOC) in Geneva and Zurich, Protectas knows that a poorly chosen professional alarm can be very costly – and not only financially.
The 5 Essential Criteria for Choosing the Right Professional Alarm Control Panel
1. Reliable transmission – even in case of failure
Since the end of the analogue network, transmission is done via IP. Reliable? Yes… but not infallible.
An IP network can be unavailable for up to 1.8 days per year.
Recommendation: choose dual-path transmission: wired IP + 4G/5G. This ensures your alarm Switzerland remains connected to our SOC even during an internet outage.
2. Polling tailored to your risk level
Polling is a constant “presence test” between your alarm and our control centre.
- SMEs: once every 24 hours is sufficient
- High-risk sectors (jewellers, banks): every 3 minutes
With Protectas, polling frequency is tailored to your profile and validated by our experts in security systems for business.
3. Open protocol for greater flexibility
A proprietary system locks you into a single brand.
With Protectas, we favour open protocols SIA DC-09 and VdS2465 to integrate your professional alarm regardless of brand – helping you avoid hidden costs.
4. Integrated alarm verification
Receiving an alert… without knowing whether it’s a real threat or just a stray cat is a thing of the past.
Our SOCs perform real-time video or audio verification. If the threat is confirmed, our mobile response teams intervene immediately or we notify the police.
5. Certified reliability
Security is also measured by European standards:
- EN 50131: Intruder alarm systems
- EN 50136: Alarm transmission systems
Protectas guarantees Grade 2 and 3 installations for businesses.
Comparison: Professional Alarm Control Panel vs. Consumer Systems
| Criteria | Protectas Professional Alarm Control Panel | Consumer Systems |
| 24/7 monitoring | Yes, via SOC Geneva & Zurich | No or limited |
| Dual-path transmission | Yes (IP + 4G/5G) | No (often IP only) |
| Video/audio alarm verification | Yes | Rarely |
| Compliance with European standards | Yes (EN 50131 / EN 50136) | Varies |
| Maintenance & support | Included (Full Managed By) | Limited, often extra cost |
| Multi-brand integration | Yes | No |
Why Choose Protectas for Your Alarm Control Panel in Switzerland
- Fast response: immediate handling by certified operators
- National coverage: SOCs in Geneva and Zurich with full redundancy
- Open technology: compatible with most manufacturers
- Full Managed By model: installation, maintenance, and monitoring included in a monthly subscription
Your Security Without Compromise
Looking for a professional alarm that will never let you down?
Our experts can carry out a free, comprehensive risk assessment and present you with a turnkey solution, compliant with standards and perfectly adapted to your activity.
Contact us today to arrange a demonstration or benefit from your free personalised risk assessment.
